Frequently asked questions
Do you have a question about your order? Find the answer immediately in our frequently asked questions
Do you have a question about your order? Find the answer immediately in our frequently asked questions
Shopping on the site is easy. Choose the model you like. Put it in the cart. Complete the purchase (postage is free) and just wait for the courier with your package.
Never fear, if the purchased glasses do not fit you, we will exchange them for you free of charge. We will refund your money if you return the undamaged goods in their original packaging back within 14 days.
Do this by filling out the complaint form, which you will find on our website, and send it back together with the undamaged goods to our address. Indicate on the form what you want to do with the purchased goods - return or exchange. You can also make the exchange in any of the MANIA Optika stores in Slovakia (it is necessary to submit a proof of purchase with the e-shop - invoice).
We accept cash on delivery. However, choose the form of payment that suits you best.
Of course, call us or write an email and we will be happy to change your order.
We have a complete offer of goods in stock, therefore we guarantee delivery of goods within a maximum of 7 working days.
We deliver the goods by courier service and Slovak Post, both will deliver your order to any address. So, if you are at work weekdays from 8.00 - 17.00 or somewhere other than at home, have the goods delivered to an alternate address. The courier will find you easily and you will have your glasses with you as soon as possible.
Postage for the delivery glasses is free if you selected Slovenská pošta as your courier - cash on delivery and the order is at least 20 EUR.
If your order is less than 40 EUR and you chose delivery by DPD courier, the price is 4.80 EUR.
Shipping costs for orders over 40 EUR are FREE, no matter which courier you choose.
The fee for postage when exchanging or returning goods is paid by the customer.
If you have any questions about your purchase or eye care, our experts will be happy to advise you
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Your final price depends on the partner's sales and insurance benefits.
This price is for people looking for glasses up to 50,00 €.
This price is for people looking for glasses up to 100,00 €.
This price is for people looking for glasses up to 200,00 €.
This price is for people looking for glasses up to 300,00 €.
This price is suitable for people looking for glasses over 300,00 €.
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